Cancel a place

Please notify us immediately if you cannot attend a course as there is often someone on a waiting list.

You can cancel your course place at any time. However, the date when you cancel your place will determine if you are eligible for a refund. Please see our refund terms and conditions.

You can cancel your course in one of three ways:

Online

The most efficient way to cancel your booking is using the online course booking system (CoSy).

Follow the steps below:

  • Use the CANCEL button to login to CoSy and see a list of all your courses.
  • Find the course(s) you wish to cancel and select Cancel
  • Select the reason for the cancellation from the menu
  • Click Confirm to cancel your booking
  • Your booking record will be updated

By email

Email us at courses@it.ox.ac.uk giving:

  • The name of the course
  • The date of the course
  • The reason for cancelling

By phone

Call us on 01865 (2)73200 (option 2).

Course enquiries


Use our online contact form
Email us at courses@it.ox.ac.uk

 

Thames Suite enquiries


Use our room enquiry form
Email us on thames-suite@it.ox.ac.uk

 

Instructional design enquiries


Use our instructional design enquiry form
Email us on instructional.design@it.ox.ac.uk

 

CoSy enquiries


Email us on cosy-support@it.ox.ac.uk

 

IT Services


The IT Learning Centre is part of Customer Services at IT Services