The newly published self-service training data and information security reporting instructions are the result of a truly hybrid approach - combining the speed and structure of AI with the insight and care of human contributors.
From conversation to content
The process began with a recorded Teams session, where key ideas and requirements were discussed. Microsoft Copilot was then used to generate a first draft of the content, helping to quickly shape the structure and messaging based on the conversation.
AI-assisted build
Copilot also supported the technical build—assisting with HTML snippets for the web pages and generating Excel formulas to support the underlying reporting process. These AI-generated elements were then reviewed, tested, and refined by the team to ensure accuracy and usability.
Human-centred refinement
From there, human editors stepped in—reviewing, refining, and reshaping the content to ensure it was accurate, accessible, and aligned with institutional standards. The guidance was then tested by colleagues with a range of data literacy levels to ensure it would be useful to everyone, regardless of their technical background.
This work showcases how a blended approach can streamline content creation without compromising on clarity or quality. It also sets a model for future work: using AI to do the heavy lifting, while relying on human expertise to ensure the final product is meaningful, inclusive, and effective.
This content was generated with the help of Copilot and carefully reviewed by our team for accuracy and appropriateness.
